Otter.ai vs Read AI

What is Otter.ai?

Otter.ai is an AI notetaker and Conversational Knowledge Engine that captures meetings with live transcription in multiple languages and speaker recognition, then turns every meeting into a clear summary with decisions, action items, and insights. It works across iOS, Android, Web, and a desktop app for Mac and Windows.

How does Otter handle meeting transcription and summaries?

Otter provides live transcription in multiple languages with speaker name identification, learns your custom vocabulary, and lets you import pre-recorded audio/video files. It generates automated AI meeting summaries with decisions, action items, and insights, plus summary keywords and word clouds. You can also ask Otter AI Chat questions across your meetings and connected apps to create follow-ups, reports, and content.

Which video conferencing tools does Otter integrate with?

Otter Assistant works with Zoom, Microsoft Teams, and Google Meet, providing real-time transcriptions, key takeaways, and action items. It offers live captions for Zoom and Google Meet, syncs from Zoom and Dropbox, and connects to Google Calendar, Microsoft Outlook, and iOS Calendar to automatically schedule the AI Meeting Notetaker for upcoming meetings. A desktop app for Mac and Windows also enables bot-free recording directly from your computer.

What integrations does Otter offer beyond meetings?

Otter has 36+ native integrations including CRMs and sales tools (Salesforce, HubSpot, Microsoft Dynamics, Zoho, Monday.com, Outreach, Salesloft), productivity and storage (Notion, Google Docs, Google Drive, Dropbox, Microsoft OneDrive, SharePoint, Egnyte, Amazon S3), project management (Asana, ClickUp, JIRA), communication (Slack, Dialpad, RingCentral, JustCall, Zoom Phone), data (Snowflake, Airtable), recruiting (Greenhouse), plus Zapier for connecting other apps. ChatGPT, Claude, and other AI chat tools can also access meeting knowledge through Otter's MCP Server.

What pricing plans does Otter offer?

Otter has four tiers: Basic (free forever) with automated AI meeting summaries, unlimited meetings, and basic integrations for Zoom, Google Meet, Teams, and Slack; Business at $19.99/month per user with 6,000 monthly transcription minutes, up to 4 hours per conversation, collaborative note editing, and unlimited audio/video imports; Pro at $16.99/month or $8.33/month billed yearly ($99.99/year, 51% savings); and Enterprise as a custom solution via Sales.

Where do my Meeting Reports get synced in Salesforce?

Read will sync Meeting Reports to every external attendee's Contact record as a 'Task'. You'll also be able to find them on the Account record the Contact is associated with, as well as any open Opportunities we were able to match the meeting participant to.

Can I selectively sync Meeting Reports to Salesforce?

Yes! You can have Read automatically sync your meetings to Salesforce, or you can manually select which meetings to sync to Accounts, Contacts and Opportunities using the sync button on the Meeting Report page.

How much does the Salesforce integration cost?

All Read AI customers on a paid plan have access to the Salesforce integration at no additional charge!

How do I connect Jira to my Read AI account?

You can connect Jira through the Apps & Integrations page of your Read AI account. Simply follow the integration instructions and authenticate with your Jira credentials.

Can I customize the Jira fields when creating issues from Read AI?

Yes, you can map specific fields, such as assignee, priority, and due date, directly from your Read AI meeting reports when creating Jira issues.