Claap vs Otter.ai

Can I start a free trial of paid plans?

Yes, you can start a free trial of our Paid Plans. Please contact our sales team to unlock your free trial.

What are my payment options for Claap?

You can be billed monthly, but save 20% if you pay annually. We currently accept credit card payments. If you are interested in other payment options such as SEPA transfers, you can reach out to our Sales team.

What is the difference between members, guests and visitors?

Members are users that belong to your organization. Guests are external and infrequent users who were invited directly to claaps or channels via email. Visitors are external and infrequent users who were invited directly to claaps or channels via share link.

Can I purchase different licenses for different users?

You can purchase different licenses for different users, without the need to have everyone on the same licence. We offer three types of licenses: Basic License (free), Pro License (record meetings with AI Notes), Business License (main license for Revenue Teams).

What happens when my team or I hit my 10 video limit on the Basic license?

Our free Basic license has a limit of 10 videos created per user. To record more than 10 videos, you will need to upgrade to a paid license.

What is Otter.ai?

Otter.ai is an AI notetaker and Conversational Knowledge Engine that captures meetings with live transcription in multiple languages and speaker recognition, then turns every meeting into a clear summary with decisions, action items, and insights. It works across iOS, Android, Web, and a desktop app for Mac and Windows.

How does Otter handle meeting transcription and summaries?

Otter provides live transcription in multiple languages with speaker name identification, learns your custom vocabulary, and lets you import pre-recorded audio/video files. It generates automated AI meeting summaries with decisions, action items, and insights, plus summary keywords and word clouds. You can also ask Otter AI Chat questions across your meetings and connected apps to create follow-ups, reports, and content.

Which video conferencing tools does Otter integrate with?

Otter Assistant works with Zoom, Microsoft Teams, and Google Meet, providing real-time transcriptions, key takeaways, and action items. It offers live captions for Zoom and Google Meet, syncs from Zoom and Dropbox, and connects to Google Calendar, Microsoft Outlook, and iOS Calendar to automatically schedule the AI Meeting Notetaker for upcoming meetings. A desktop app for Mac and Windows also enables bot-free recording directly from your computer.

What integrations does Otter offer beyond meetings?

Otter has 36+ native integrations including CRMs and sales tools (Salesforce, HubSpot, Microsoft Dynamics, Zoho, Monday.com, Outreach, Salesloft), productivity and storage (Notion, Google Docs, Google Drive, Dropbox, Microsoft OneDrive, SharePoint, Egnyte, Amazon S3), project management (Asana, ClickUp, JIRA), communication (Slack, Dialpad, RingCentral, JustCall, Zoom Phone), data (Snowflake, Airtable), recruiting (Greenhouse), plus Zapier for connecting other apps. ChatGPT, Claude, and other AI chat tools can also access meeting knowledge through Otter's MCP Server.

What pricing plans does Otter offer?

Otter has four tiers: Basic (free forever) with automated AI meeting summaries, unlimited meetings, and basic integrations for Zoom, Google Meet, Teams, and Slack; Business at $19.99/month per user with 6,000 monthly transcription minutes, up to 4 hours per conversation, collaborative note editing, and unlimited audio/video imports; Pro at $16.99/month or $8.33/month billed yearly ($99.99/year, 51% savings); and Enterprise as a custom solution via Sales.