Question 1

How do I use the promo code?

Accepted Answer

Enter your promo code during checkout in the designated field. The discount will be automatically applied to your purchase if the code is valid.

Question 2

What are credits?

Accepted Answer

Credits are the currency used on VideoFaceSwap to process AI face swaps. Different features require different amounts of credits. Once purchased, credits can be used across all our AI tools.

Question 3

Do credits expire?

Accepted Answer

No, your purchased credits never expire. You can use them whenever you want without worrying about time limitations.

Question 4

Will I be charged automatically next month after purchasing credits?

Accepted Answer

No, our credit packages are one-time purchases. You will not be charged automatically in the future.

Question 5

Is my payment secure?

Accepted Answer

Yes, all payments are processed securely through Stripe, a PCI-compliant payment processor. Your payment information is encrypted and protected.

Question 6

Can I request a refund?

Accepted Answer

Refund requests are evaluated on a case-by-case basis. Please contact our support team within 7 days of purchase if you're experiencing issues with our service.

Question 7

Can I still use my free credits after purchasing additional credits?

Accepted Answer

Yes, your free credits remain available even after purchasing additional credits. The system will use your free credits first before using your purchased credits.

Question 8

What is ‘‘Reference to video’’ and how does it work?

Accepted Answer

‘‘Reference to video’’ allows you to upload one or more images of people, objects, or scenes as references. These images are then used by the AI to generate a video that features the referenced subjects, following your description of the desired outcome. It’s a way to turn static visuals into dynamic video content.

Question 9

How do I upload images for reference to create a video?

Accepted Answer

To create a video, simply upload your images (of people, objects, or scenes) into the platform. You can upload multiple reference images to help the AI understand the context and composition of the video. Once uploaded, describe the kind of video you want, and the tool will generate it based on your references.

Question 10

Can I use multiple reference images for a single video?

Accepted Answer

Yes, you can upload multiple reference images. This is especially useful if you want the video to include multiple subjects or elements. The AI will analyze all of the images and merge them to create a cohesive video that aligns with your description.

Question 11

What types of subjects can I use as reference images?

Accepted Answer

You can use any combination of subjects as reference images—people, objects, or scenes. For example, you can reference one or more people, animals, or even specific settings like a park or cityscape, and the AI will incorporate them into the video.

Question 12

How do I describe the video I want to generate from the reference images?

Accepted Answer

After uploading your reference images, you’ll be prompted to describe the content you want the AI to generate. You can provide details like actions (e.g., walking, dancing), emotions (e.g., happy, surprised), or the overall scene (e.g., a beach setting, a party). The clearer your description, the more accurate the AI-generated video will be.

Question 13

Are there any limitations when using multiple reference images?

Accepted Answer

The main limitation is the quality and clarity of the uploaded images. The more clear and high-resolution your reference images are, the better the AI can interpret them to create a seamless video. Also, if the reference images depict conflicting actions or settings, the AI may have difficulty harmonizing them into a coherent video.

VideoFaceSwap Review: Pricing, Features & Alternatives

About VideoFaceSwap

Quick facts about VideoFaceSwap

Key Features

Face Swap

Video Generation

Image Generation

Video Effects

Use Cases

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