Question 1

What is Airtable?

Accepted Answer

Airtable is a next-generation app-building platform that allows users to create custom business applications without code. It offers AI capabilities through Airtable Assistant, enabling data analysis, web research, and document analysis. The platform integrates with various tools like Slack, Google Drive, and Salesforce, providing a unified workspace for teams to manage data, automate workflows, and collaborate effectively.

Question 2

How to use Airtable?

Accepted Answer

Users can build custom apps by creating bases (databases) and tables, designing interfaces, setting up automations, and integrating with other tools. Airtable Assistant can be used to analyze data, perform web research, and extract information from documents.

Question 3

How do I start using Airtable AI?

Accepted Answer

If you’re on a paid self-serve plan, you have access to a limited number of AI credits each month to test out Airtable AI. If you need more credits, you can purchase the AI add-on, which allows you to use AI at scale. Enterprise customers should talk with their account team to get access to Airtable AI. For all customers, a workspace admin or Enterprise Admin needs to enable AI for the organization. While users will see that AI functionality exists, they won’t be able to access it without an administrator’s approval. Enterprise Admins also have more granular control over the workspaces in which AI is enabled.

Question 4

What type of work is AI best for?

Accepted Answer

Airtable AI can be added to any workflow and is flexible enough to advance critical steps across workflows in every team or department. Product teams can use AI to categorize customer feedback and generate product specs to speed up feature development. Marketing teams can use AI to generate creative briefs, gather competitive intel, or draft blog posts. HR and finance teams can use AI to generate job descriptions, categorize budget spend, draft company memos, and more.

Question 5

Does my information become public?

Accepted Answer

Airtable protects the privacy and security of our customers&#x27; data. No customer data is retained by our model providers or used to train current or future large language models (LLMs).

Question 6

Is prior experience with AI required?

Accepted Answer

No, prior experience with AI is not necessary to get started with Airtable AI. Whether you are new to AI or have expertise in the field, you can benefit from Airtable AI. Airtable AI is designed to help teams build confidence and develop skills in writing and using AI prompts. With a choice of pre-built prompts and guidance and tips provided, you can quickly add AI capabilities to your workflows and make the most of its power, regardless of your prior experience with AI.

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